IT strategic partner is the role every modern technology team should aim for. Too often, IT is treated as an order taker—fulfilling requests without shaping outcomes. That approach limits influence, wastes resources, and erodes trust. By shifting from order taking to strategic partnering, IT leaders move beyond delivery to co-create business value. Using models like BRM’s Relationship Maturity Model, teams can assess their current role and intentionally build toward trusted advisor and strategic partner levels, where IT has a real seat at the table

IT strategy transformation is redefining the role of technology teams. As automation and AI handle routine tasks, IT professionals and MSPs must shift from fixing problems to driving business strategy, innovation, and growth.