Technology should be a competitive advantage. But for too many organizations, it’s become a source of frustration, rework, and wasted spend.
The culprit?
Poor technology decisions – made with limited input, unclear criteria, and disconnected priorities. Most of these decisions don’t look bad at the start. They sound strategic. They have executive support. They might even solve a real problem. But without the right process, context, and collaboration, they quietly rack up cost, and not just financial.
Here’s what poor tech decisions actually cost you:
1. Wasted spend (that no one owns)
Licenses get bought for tools that never get adopted. Projects launch without a clear value case. Teams duplicate functionality across departments. Before long, you’re spending real money on things that add no real value – and no one’s accountable for it. The average organization wastes 20–30% of its tech budget on unnecessary or underused solutions.
2. Time lost to rework and confusion
When the wrong tools or priorities are chosen, execution becomes a game of catch-up.
- Requirements change mid-stream
- Integration is harder than expected
- Business teams disengage because it’s “not what we asked for”
Everyone works harder to make up for a decision that wasn’t made right in the first place. Time lost to rework is time not spent delivering value.
3. Damage to trust
If the business feels like decisions are made in a black box…
If IT feels like their recommendations are ignored…
If users feel burned by “yet another tool”…
Trust erodes. And when trust is gone, so is collaboration. Poor decisions don’t just create bad outcomes – they damage relationships.
4. Opportunity cost
Every dollar, hour, or resource spent on the wrong thing is one that could’ve gone to the right one. The true cost of a poor decision isn’t just what you spent, it’s what you didn’t deliver instead. In tech, your “no” is just as strategic as your “yes.”
Why does this keep happening?
Because most organizations still treat technology decisions as one-off events – not structured processes.
- They’re driven by urgency, not strategy
- Influenced by preference, not data
- Made in silos, not through collaboration
What smart teams do differently?
They put in place a decision-making system – one that brings the right inputs together at the right time.
They ask:
- What business outcome are we solving for?
- How does this align with broader priorities?
- Who needs to be involved early, not just informed later?
- How will we measure success?
Good tech decisions aren’t about being perfect. They’re about being intentional, transparent, and aligned.
Where GetInSync fits in
Tools like GetInSync help teams make better decisions by making everything visible, structured, and shared:
- A place to capture and evaluate ideas before they become projects
- A shared view of business priorities and application health
- Real-time roadmaps and project tracking
- A space where IT and business leaders make decisions together
Because the cost of poor decisions adds up fast. But the payoff for getting it right? That shows up in every part of your business.