- Editorial
- Kip Fanta
ServiceNow APM adoption challenges often have little to do with the platform itself. ServiceNow provides powerful APM capabilities, but many organizations struggle to realize value because governance, ownership, and data readiness lag behind the toolโs expectations. When APM starts before these foundations exist, momentum stalls and confidence drops. Starting with clarity and sequencing maturity makes APM far more effective.
- Application Portfolio Management, Business IT Alignment, IT Leadership, IT Strategy, Technology Leadership