# GetInSync — Full Context for AI Models This file provides complete context about GetInSync for AI language models and search crawlers. Last updated: June 2026 --- ## What is GetInSync? GetInSync NextGen is a SaaS application portfolio management (APM) platform built for IT leaders, enterprise architects, and CSDM practitioners. It helps organizations take inventory of their business applications, assess which ones are earning their place, and build a plan to rationalize the portfolio. The platform is sometimes described as "QuickBooks for CSDM" — it hides the complexity of ServiceNow's Common Service Data Model and lets users answer plain English questions about their application landscape. --- ## The Problem GetInSync Solves Most mid-to-large organizations run 50–500+ business applications. They don't have a clear picture of: - What applications they actually have - What each one costs (licenses, hosting, maintenance, staff time) - Which ones are actively used and business-critical - Which ones are redundant, outdated, or no longer justified - What to do about the ones that need to change — and in what order The result is application sprawl: unnecessary cost, technical debt, security risk, and wasted IT capacity. Spreadsheets don't scale. Enterprise architecture tools are too complex. GetInSync sits in the middle. --- ## Core Frameworks ### TIME Assessment TIME is a four-category framework for assessing every application in the portfolio: - **Tolerate** — The application is functional and meets current needs, but it's not strategic. No investment planned right now. Keep it running, monitor it, and revisit later. - **Invest** — The application is strategic and valuable. Worth growing, improving, or expanding. Prioritize it. - **Modernize** — The application delivers business value but is technically outdated. It needs a modernization path — re-platform, re-architect, or replace with something better. - **Eliminate** — The application can no longer justify its existence. Retire it, replace it, or consolidate it into something else. TIME scores are set per deployment profile (an application's instance in a specific environment). ### PAID Action Planning PAID translates TIME assessments into concrete next steps: - **Plan** — Work is scheduled. There's a roadmap item, a timeline, and an owner. - **Address** — Actively remediating right now. Work is in flight. - **Ignore** — Consciously deprioritized. Not forgotten — deliberately set aside for now. - **Delay** — Revisit later. Not ready to act yet but not ignoring it either. Together, TIME + PAID give every application a position (where it stands) and a direction (what happens next). ### CSDM Maturity Crawl GetInSync is aligned to the ServiceNow Common Service Data Model (CSDM). CSDM defines five maturity levels for IT portfolio governance: 1. **Foundation** — Basic CMDB exists. Configuration items are recorded but not well governed. 2. **Crawl** — Applications and services are defined. Relationships between them are mapped. This is where GetInSync has the most impact. 3. **Walk** — Service models are complete. Dependencies and costs are tracked. Change impact is understood. 4. **Run** — Automation and governance are in place. Portfolio decisions are data-driven. 5. **Fly** — Full CSDM compliance. Continuous optimization. AI-assisted decision-making. Most GetInSync customers start at Foundation or early Crawl and use the platform to reach Walk within 6–12 months. --- ## Key Capabilities ### Application Inventory - Centralized registry of all business applications - Deployment profiles per environment (PROD, DEV, TEST, etc.) - Hosting type, cloud provider, lifecycle status - Linked software products and IT services ### TIME and PAID Scoring - Configurable assessment factors and thresholds per namespace - Score history and trend tracking - Bulk assessment tools - Dashboard showing portfolio distribution by TIME category ### Cost Tracking - Annual cost per application and deployment profile - Vendor and contract management - Cost bundles for shared services - Budget vs. run rate tracking at the workspace level ### Integration Mapping - Upstream and downstream application dependencies - Integration method (API, file, database, SSO, manual, event) - Data sensitivity and classification - Integration health status ### Technology Health - Lifecycle intelligence (end-of-life, end-of-support dates) - Technology stack scoring - Vendor risk indicators - Tech health badges by category ### Roadmap and Initiatives - Initiative planning tied to TIME/PAID actions - Timeline and milestone tracking - Linked to specific applications and deployment profiles ### Access Control - Namespace-level multi-tenancy - Role-based access: admin / editor / steward / viewer / restricted - Supabase Auth (email/password + OAuth) --- ## Who Uses GetInSync ### Primary Users - **IT Directors and CIOs** — need portfolio visibility and cost justification for leadership - **Enterprise Architects** — building application rationalization programs aligned to CSDM - **CSDM Practitioners** — implementing ServiceNow-aligned portfolio governance - **IT Managers** — responsible for specific application domains or business units ### Organization Profile - 200–5,000 employees - 50–500+ business applications - Running or planning a ServiceNow implementation - Have a CMDB but it's incomplete or ungoverned - Struggling to justify application spend or make rationalization decisions --- ## Pricing GetInSync uses a three-tier model: | Tier | Description | |------|-------------| | **Freemium** | Free for as long as you use it (a dormant workspace is warned at 45 days and archived at day 60). 1 edit user, 1 workspace, unlimited view-only users, plus a City of Riverside sandbox. Inventory, TIME, PAID, roadmap, dashboards, imports and exports. Limited monthly AI allowance. GetInSync branding on outputs. Does not include the Enterprise capabilities below (SSO, integrations, SharePoint publishing, white-label). | | **Plus** | US$15,000/year. Up to 5 edit users and 5 workspaces. Larger pooled AI allowance. Your own branding. Email and chat support. | | **Enterprise** | Unlimited edit users and workspaces. SSO, API and system integrations, live SharePoint publishing, white-label branding. Dedicated success contact and priority support. Custom pricing. | Freemium is free and Plus is US$15,000/year; Enterprise pricing is custom — contact getinfo@getinsync.ca. --- ## Frequently Asked Questions **What is application portfolio management?** APM is the practice of systematically inventorying, assessing, and rationalizing the applications an organization runs. The goal is to reduce cost, technical debt, and complexity while ensuring the portfolio supports business strategy. **What is CSDM?** The Common Service Data Model (CSDM) is a ServiceNow framework that defines how to model IT services, applications, and infrastructure in a consistent, governed way. It provides a standard vocabulary and structure for CMDB data. **What is the TIME framework?** TIME stands for Tolerate, Invest, Modernize, Eliminate. It's a widely-used APM methodology for categorizing applications by their strategic value and technical health. GetInSync implements TIME as the core assessment model. **What is application rationalization?** The structured practice of assessing every business application and deciding what happens next — keep, modernize, replace, or retire. The goal is clarity, not cost savings: retiring applications on its own does not usually save meaningful money; improved business processes drive the outcomes. Full definition: https://getinsync.ca/application-rationalization/ **What is the PAID framework?** PAID stands for Plan, Address, Ignore, Delay. It translates TIME assessments into action plans — what are you actually going to do about each application, and when? **Who is GetInSync built for?** IT leaders, enterprise architects, and CSDM practitioners in mid-to-large organizations who need to manage and rationalize a portfolio of business applications. It's especially valuable for organizations using or planning ServiceNow. **Does GetInSync integrate with ServiceNow?** GetInSync is CSDM-aligned by design. Direct ServiceNow integration is on the roadmap. Today it works as a standalone portfolio management layer that complements ServiceNow implementations. **Where is GetInSync hosted?** GetInSync is hosted on Supabase in ca-central-1 (Canada). Data residency is Canadian by default. **Is there a free tier?** Yes, for as long as you use it: one workspace and one edit user, plus unlimited view-only users and a sandbox copy of City of Riverside — enough to see how TIME and PAID scoring works with your real data. There is no countdown and no paid commitment; the one condition is dormancy — an unused workspace is warned at 45 days and archived at day 60. It does not include the Enterprise capabilities (SSO, API and system integrations, live SharePoint publishing, white-label branding). **How long does it take to get value?** Most teams can load their top 20–30 applications and complete initial TIME assessments in a single working session. A first-pass portfolio rationalization report is typically ready within a week. --- ## Company GetInSync is a Canadian software company building APM tools for IT teams who want clarity without complexity. - **Website:** https://getinsync.ca - **App:** https://ca.getinsync.ca (Canada) / https://us.getinsync.ca (United States) — separate data-residency instances with separate accounts; https://getinsync.ca/app routes by region - **Docs:** https://docs.getinsync.ca - **Contact:** getinfo@getinsync.ca - **Book a call:** https://calendly.com/getinsync-partner/intro --- ## Blog — all posts Practitioner articles on APM, TIME/PAID, CSDM, ITSM leadership, and IT strategy. - [The Most Expensive Application May Be the One Nobody Uses](https://getinsync.ca/blog/most-expensive-application-nobody-uses/): The biggest application savings aren't always hiding in the largest contracts. Sometimes the most expensive application is the one you're still paying for without a good reason - and it takes portfolio-level visibility to find it. - [Every Application Needs a Plan](https://getinsync.ca/blog/every-application-needs-a-plan/): An application inventory tells you what exists. Application Portfolio Management should tell you what you intend to do about it. Every application needs a plan - not because everything requires immediate action, but because doing nothing by default is still a decision. - [From Static Portfolio to Living Intelligence](https://getinsync.ca/blog/static-portfolio-to-living-intelligence/): A static portfolio model assumes stability. Modern portfolios are anything but stable. The shift from periodic reviews to living intelligence is how IT leaders move from reaction to continuous clarity. - [APM Without the Overhead: A Smarter Entry Point](https://getinsync.ca/blog/apm-without-overhead-smarter-entry-point/): APM doesn't have to start as a large-scale transformation. The smarter entry point is decision clarity - answering the questions leaders are already asking, with a limited dataset, in the first quarter. - [The PAID Test: How Urgently Should You Fix That Technical Debt?](https://getinsync.ca/blog/paid-test-technical-debt-urgency/): The PAID test - Plan, Address, Ignore, Delay - tells you which technical debt is a live wire right now and which can wait. It's not a gut-check. It's the urgency framework that turns a pile of known risk into a funded, sequenced plan. - [The TIME Test Every App in Your Portfolio Should Pass](https://getinsync.ca/blog/time-test-application-portfolio/): The TIME test - Tolerate, Invest, Migrate, Eliminate - gives every app in your portfolio two honest scores and a clear quadrant. It's not a technology exercise. It's the business decision framework that ends the 'circle back next quarter' cycle for good. - [The Rise of the Application Decision Agent](https://getinsync.ca/blog/rise-of-the-application-decision-agent/): As portfolios grow more complex, a new layer of leadership capability is emerging. The application decision agent moves IT from storing information to interpreting it - at the speed executive decisions require. - [AI Agents for APM: Dashboards Don't Reduce Exposure. Agents Do.](https://getinsync.ca/blog/dashboards-dont-reduce-exposure-agents-do/): AI agents for APM are changing how leaders move from portfolio visibility to action. Dashboards display exposure. They don't reduce it. The difference between seeing a problem and interpreting it is where agents change the outcome. - [Why CIOs Need a Decision Intelligence Layer Above ITSM](https://getinsync.ca/blog/decision-intelligence-layer-above-itsm/): A decision intelligence layer above ITSM is what separates CIOs who can answer portfolio questions in minutes from those who trigger a week of data gathering. The data usually exists - the problem is fragmented context. - [Conversational Portfolio Intelligence: Why CIOs Need to Google Their Environment](https://getinsync.ca/blog/conversational-portfolio-intelligence/): Conversational portfolio intelligence is changing what executives expect from enterprise technology. CIOs should be able to interrogate their own application portfolio with the same speed and clarity they get from any other search - but most can't. - [Application Portfolio Visibility: What If You Could Ask Your Portfolio a Question and Get a Real Answer?](https://getinsync.ca/blog/application-portfolio-visibility-ask-your-portfolio-a-question/): Most portfolios are documented but rarely interrogated. Application portfolio visibility changes the leadership dynamic - turning static inventory into responsive insight that answers executive questions on demand. - [Application Portfolio Management: 5 Questions Every CIO Should Be Able to Ask](https://getinsync.ca/blog/apm-5-questions-every-cio-should-ask/): Strong CIOs lead their application portfolio through inquiry, not reports alone. Here are five plain-language questions every CIO should be able to ask - and answer - without translation. - [APM vs ITSM: Clarifying the Layers](https://getinsync.ca/blog/apm-vs-itsm-clarifying-the-layers/): APM vs ITSM is one of the most misunderstood distinctions in enterprise IT. Understanding where operational service management ends and portfolio management begins reduces friction and strengthens alignment. - [ITSM Portfolio Management: From ServiceNow Operator to Portfolio Enabler](https://getinsync.ca/blog/itsm-portfolio-management-servicenow-to-portfolio-enabler/): ITSM leaders already sit at the intersection of operational truth and executive inquiry. As organizations demand more portfolio visibility, that position becomes a strategic advantage - not a burden. - [How APM Can Succeed Without Perfect CSDM Alignment](https://getinsync.ca/blog/how-apm-can-succeed-without-perfect-csdm-alignment/): CSDM alignment is often cited as the reason APM initiatives move slowly. But portfolio leadership does not require a perfect service model. Clarity can begin now. - [Why ITSM Leaders Feel Stuck When an APM Mandate Is Introduced](https://getinsync.ca/blog/why-itsm-leaders-feel-stuck-apm-mandate/): APM mandates start at the executive level but land on ITSM teams. The friction is not resistance - it is what happens when scope expands without structure. - [Your CMDB Isn't Broken - It's Just Not Designed for Executive Decisions](https://getinsync.ca/blog/your-cmdb-isnt-broken-not-designed-for-executive-decisions/): Organizations keep blaming the CMDB for APM failures. But the CMDB is doing its job. The problem is expecting it to do someone else's job as well. - [Why Modern CIOs Need Application Decision Intelligence, Not Just APM](https://getinsync.ca/blog/application-decision-intelligence-apm/): Application decision intelligence is what modern CIOs need beyond traditional APM. APM organizes data. Decision intelligence interprets it. In an era of accelerating complexity and rising scrutiny, the difference determines whether IT leads or reacts. - [The New CIO's First 90 Days: Why Portfolio Clarity Comes Before Strategy](https://getinsync.ca/blog/new-cio-first-90-days-portfolio-clarity/): The new CIO's first 90 days are filled with expectation from every direction. But before direction comes clarity. Without portfolio visibility, strategy becomes assumption - and assumption is a fragile foundation for a new leader. - [From Modernization Theater to Measurable Portfolio Control](https://getinsync.ca/blog/modernization-theater-portfolio-control/): Modernization theater is what happens when effort outpaces clarity. Slides are built, budgets are approved, initiatives launch - but the underlying portfolio stays largely unchanged. Here's how to move from modernization theater to measurable portfolio control. - [APM Initiative Momentum: Why Most Efforts Stall After Month Three](https://getinsync.ca/blog/apm-initiative-momentum-stall/): APM initiative momentum is where many Application Portfolio Management efforts break down. The pattern is consistent - strong starts give way to slower progress once sustained discipline becomes the requirement. Here's why APM stalls and how to keep it moving. - [APM Is Not a Transformation Program. It's a Leadership Discipline.](https://getinsync.ca/blog/apm-leadership-discipline/): APM leadership discipline is what separates organizations that sustain Application Portfolio Management from those that let it stall. When APM is treated as a transformation program, it becomes heavy and loses momentum. When it's treated as a leadership habit, it becomes durable. - [APM Visibility: APM Isn't Failing. Visibility Is.](https://getinsync.ca/blog/apm-visibility-not-failing/): APM visibility is where many Application Portfolio Management efforts break down. When leaders say APM isn't working, they're usually pointing to stalled initiatives and inconsistent data. But the real issue isn't the framework. APM isn't failing. Visibility is. - [IT Portfolio Visibility: You Have the Data. Why Don't You Have Answers?](https://getinsync.ca/blog/it-portfolio-visibility-answers/): IT portfolio visibility is where many IT organizations fall short. Most believe they are well instrumented - CMDB, financial systems, renewal trackers, dashboards. But when executive questions surface, answers are rarely immediate. The issue isn't whether data exists. It's whether it translates into insight. - [IT Decision Speed: IT Doesn't Have a Data Problem. It Has a Decision Speed Problem.](https://getinsync.ca/blog/it-decision-speed-data-problem/): IT decision speed is where many enterprise IT organizations struggle. Most aren't short on data - they have dashboards, monitoring tools, CMDB records, and financial systems. But when executives ask simple portfolio questions, answers are slow. That's not a data problem. - [The CIO's Portfolio Narrative: Control It Before Finance Does](https://getinsync.ca/blog/cio-portfolio-narrative-control/): Every CIO has a story about their application portfolio. The CIO portfolio narrative is either one you shape proactively or one that finance shapes for you - and the difference between those two outcomes comes down to timing and visibility. - [Renewal Exposure Is the New Technical Debt](https://getinsync.ca/blog/renewal-exposure-technical-debt/): Technical debt used to be the dominant concern in enterprise IT. But renewal exposure has quietly taken its place. In many organizations, the largest financial and strategic risks are no longer buried in source code - they're embedded in contracts. - [Application Portfolio Exposure: The CIO's Gap and What You Don't Know Can Hurt You](https://getinsync.ca/blog/application-portfolio-exposure-gap/): Application portfolio exposure is a problem many CIOs underestimate. The real question isn't whether data exists - it's whether the CIO has a complete, defensible understanding of exposure. That gap is where risk lives. - [IT Spend Visibility: When the CFO Asks, Can You Answer in 10 Minutes?](https://getinsync.ca/blog/it-spend-visibility-cfo/): IT spend visibility isn't just a reporting challenge - it's a leadership test. When the CFO asks about application spend in a quarterly review, the most powerful answer doesn't begin with 'let me get back to you.' It begins with clarity. - [IT Portfolio Management: How High-Performing CIOs Make Better Decisions](https://getinsync.ca/blog/it-portfolio-management-cio-decisions/): IT portfolio management gives CIOs a practical way to make better decisions in messy environments. High-performing CIOs stand out not because they have more data, but because they apply portfolio thinking to turn complexity into clarity. - [How Application Portfolio Management Enables Better AI, Cloud, and Modernization Decisions](https://getinsync.ca/blog/apm-ai-cloud-modernization-decisions/): Application portfolio management is the discipline that lets leaders make better decisions about AI, cloud, and modernization. Without a clear view of your application landscape, every strategic initiative starts from guesswork instead of fact. - [A 30-Day APM Roadmap to Launch Without a Major Transformation Program](https://getinsync.ca/blog/apm-30-day-roadmap/): You don't need a large program to launch Application Portfolio Management. This practical APM roadmap helps organizations establish APM in 30 days - with clear ownership, early wins, and the right level of structure to sustain momentum. - [The Hidden Cost of Application Sprawl (And What To Do About It)](https://getinsync.ca/blog/application-sprawl-hidden-cost/): Application sprawl drains budgets, slows modernization, and increases operational risk - yet it remains one of the most persistent and under-addressed problems in IT. Here's what leaders need to know about the hidden cost of application sprawl and what they can do about it. - [APM Business Value: Building a Practice That Drives Decisions, Not Just Documentation](https://getinsync.ca/blog/apm-business-value-not-documentation/): APM business value is why most organizations start Application Portfolio Management in the first place. But many programs lose momentum, becoming documentation exercises instead of decision-enabling disciplines. Here's what separates the ones that succeed. - [Technology Visibility: You Can't Transform What You Can't See](https://getinsync.ca/blog/technology-visibility-leadership-advantage/): Technology visibility is now the starting point for every modernization effort, yet many IT leaders are still trying to guide transformation without a clear view of their full landscape. When you can see the full picture, everything changes. - [Why Many Organizations Face ServiceNow APM Adoption Challenges](https://getinsync.ca/blog/servicenow-apm-adoption-challenges/): ServiceNow APM adoption challenges rarely stem from weak tooling. The gap between current organizational maturity and what ServiceNow APM is built to handle is what holds most teams back - and understanding it is the first step to closing it. ## Knowledge base — all articles Reference articles on portfolio management concepts and practices. - [Are Quarterly Business Reviews and Key Account Management related?](https://getinsync.ca/knowledge-base/are-quarterly-business-reviews-and-key-account-management-related/): Quarterly business reviews (QBRs) and key account management (KAM) are related in that QBRs can be used as a tool to support the effective management… - [Business-IT strategic planning vs. IT strategic planning](https://getinsync.ca/knowledge-base/whats-business-it-strategic-planning-vs-it-strategic-planning/): Business-IT strategic planning is the process of aligning an organization’s information technology (IT) with its business goals and objectives. It… - [CIO Service Options: Virtual vs. Fractional IT Leadership Choices](https://getinsync.ca/knowledge-base/cio-service-options/): Yes, there is a difference between a virtual and a fractional CIO. - [Digital Transformation for SMBs: Empowering Growth](https://getinsync.ca/knowledge-base/what-is-digital-transformation/): Small and medium-sized businesses (SMBs) are increasingly realizing the importance of digital transformation in today’s competitive business… - [Five reasons Quarterly Business Reviews are being avoided](https://getinsync.ca/knowledge-base/avoiding-quarterly-business-reviews/): There are five reasons why quarterly business reviews (QBRs) are being avoided by organizations: - [How are Key Account Management and Application Portfolio Management strategies related?](https://getinsync.ca/knowledge-base/key-account-management-application-portfolio-management/): Key account management (KAM) and application portfolio management (APM) are two separate but potentially related business strategies. - [How will a Programs and Project tool help my organization?](https://getinsync.ca/knowledge-base/programs-and-project-tool-for-organization/): One of the main purposes of a project portfolio tool is to provide a centralized location for all the organization’s project data and information. This… - [Integrated IT Portfolio Analysis – A Comprehensive Guide](https://getinsync.ca/knowledge-base/integrated-it-portfolio-analysis/): Integrated IT Portfolio Analysis, also known as IT Portfolio Evaluation, goes beyond just managing IT projects; it’s about optimizing IT investments… - [IT4IT™ Methodology: Optimizing IT Capabilities and Business Alignment](https://getinsync.ca/knowledge-base/managing-business-it-it4it-methodology/): The IT4IT™ methodology, also known as the IT4IT™ Reference Architecture, is a powerful framework developed by The Open Group. It serves as a… - [Service Level Agreement (SLA) – Example Application](https://getinsync.ca/knowledge-base/example-application-service-level-agreement-sla/): Service Level Agreement (SLA) for Sage 300 Accounting Application Maintenance - [Shadow IT: Risks, Root Causes, and Mitigation Strategies](https://getinsync.ca/knowledge-base/bring-shadow-it-into-the-light/): Shadow IT, also known as stealth IT or unauthorized IT, has become a prevalent issue in modern organizations. It refers to the use of technology… - [Six tips to help document strategic business drivers](https://getinsync.ca/knowledge-base/capture-strategic-business-drivers-tips/): Capturing strategic business drivers is the process of identifying and understanding the key factors that influence a company’s business strategy and… - [Virtual CIO for SMBs – What is a Virtual Chief Information Officer?](https://getinsync.ca/knowledge-base/virtual-cio-for-smbs/): The role of the Chief Information Officer (CIO) is to oversee an organization’s information technology (IT) strategy and operations. In the past, this… - [What are major components of Key Account Management (KAM)?](https://getinsync.ca/knowledge-base/what-are-major-components-of-key-account-management-kam/): Key account management (KAM) is a business strategy that is designed to optimize the value of an organization’s relationships with its most important… - [What are Program and Project Vitals?](https://getinsync.ca/knowledge-base/what-are-project-vitals/): Project vitals, also known as key performance indicators (KPIs), are metrics that are used to measure the progress and success of a project. They are… - [What are the best practices to capture the interdependencies between IT Services and business applications?](https://getinsync.ca/knowledge-base/what-are-the-best-practices-to-capture-the-interdependencies-between-it-services-and-business-applications/): There are several best practices for recording the relationship between IT services and business applications: - [What are the key factors involved in performing a technology assessment?](https://getinsync.ca/knowledge-base/what-are-the-key-factors-involved-in-performing-a-technology-assessment/): A technology assessment is the process of evaluating and reviewing an organization’s current and future technology needs to make informed decisions… - [What is a Business Application Inventory and why should I care?](https://getinsync.ca/knowledge-base/what-is-a-business-application-inventory-and-why-should-i-care/): A business application inventory is a comprehensive list of all the software applications that are used by an organization to support its business… - [What is a Business Relationship Maturity Model?](https://getinsync.ca/knowledge-base/what-is-a-business-relationship-maturity-model/): Business relationship management (BRM) is a discipline that focuses on managing and improving the relationships between an organization and its… - [What is a project charter and why do I need them?](https://getinsync.ca/knowledge-base/what-is-a-project-charter-and-why-do-i-need-them/): A project charter, also known as a project document, plays a pivotal role in outlining essential project details, encompassing its scope, objectives,… - [What is a project repository?](https://getinsync.ca/knowledge-base/what-is-a-project-repository/): A project repository serves as the cornerstone of efficient project development and management. It functions as a central location where various… - [What is a strategic business driver?](https://getinsync.ca/knowledge-base/strategic-business-driver/): Strategic business drivers are the factors that drive an organization’s business strategy and determine its long-term success. These drivers can be… - [What is a technology inventory?](https://getinsync.ca/knowledge-base/what-is-a-technology-inventory/): A technology inventory is a comprehensive list of an organization’s technology assets, including both hardware and software systems. This can be a… - [What is Application Data Flow and why is it important?](https://getinsync.ca/knowledge-base/what-is-application-data-flow-and-why-is-it-important/): Application data flow refers to the movement of data through an application or system. It involves the input, processing, and output of data, as well… - [What is Application Interdependency and why is it important?](https://getinsync.ca/knowledge-base/what-is-application-interdependency-and-why-is-it-important/): Application interdependency refers to the reliance of one application on another application or system to function properly. In today’s world, where… - [What is Application Portfolio Management?](https://getinsync.ca/knowledge-base/what-is-application-portfolio-management/): Application portfolio management is the process of organizing, categorizing, and managing a company’s portfolio of applications to optimize their… - [What is Application Portfolio Scoring?](https://getinsync.ca/knowledge-base/what-is-application-portfolio-scoring/): Application portfolio scoring is a process used to evaluate and prioritize technology investments within an organization. It involves assigning a… - [What is business relationship management?](https://getinsync.ca/knowledge-base/what-is-business-relationship-management/): Business relationship management (BRM) is the process of building and maintaining mutually beneficial relationships with key stakeholders within and… - [What is business-IT strategic planning?](https://getinsync.ca/knowledge-base/what-is-business-it-strategic-planning/): Business-IT strategic planning is the process of aligning an organization’s information technology (IT) goals and objectives with its business goals… - [What is Data Management in relation to Application Portfolio Management?](https://getinsync.ca/knowledge-base/what-is-data-management-in-relation-to-application-portfolio-management/): Data management is an important aspect of application portfolio management, as it involves organizing, storing, and protecting the data generated by a… - [What is ideation in relation to IT Demand Management and IT Intake?](https://getinsync.ca/knowledge-base/what-is-ideation-in-relation-to-it-demand-management-and-it-intake/): Ideation is the process of generating and developing ideas. In the context of IT intake, ideation refers to the process of generating and developing… - [What is IT demand management?](https://getinsync.ca/knowledge-base/what-is-it-demand-management/): IT demand management is the process of identifying, prioritizing, and managing the demand for information technology (IT) resources within an… - [What is IT Financial Management?](https://getinsync.ca/knowledge-base/what-is-it-financial-management/): IT financial management is the process of planning, budgeting, and controlling the financial resources of an organization’s information technology (IT)… - [What is IT Strategic Planning?](https://getinsync.ca/knowledge-base/it-strategic-planning/): IT strategic planning is the process of defining an organization’s direction and making decisions on allocating its resources to pursue this direction.… - [What is meant by “In flight Project”?](https://getinsync.ca/knowledge-base/what-is-meant-by-inflight-project/): An inflight project refers to a project that is currently in progress and has not yet been completed. In other words, an inflight project is a project… - [What is meant by high-level project planning?](https://getinsync.ca/knowledge-base/what-is-meant-by-high-level-project-planning/): High-level project planning is the process of defining the overall strategy and objectives for a project and identifying the key activities and… - [What is meant by process-centric Business Application Classification?](https://getinsync.ca/knowledge-base/what-is-meant-by-process-centric-business-application-classification/): Process centric business application classification refers to the categorization of business applications based on their specific function or purpose.… - [What is Program and Portfolio Management (PPM)?](https://getinsync.ca/knowledge-base/program-portfolio-management-ppm/): Program management is the process of coordinating and overseeing multiple projects that are related and interdependent, to achieve a common goal or… - [What is Program Portfolio Management?](https://getinsync.ca/knowledge-base/what-is-program-portfolio-management/): Program portfolio management is a critical function that helps organizations effectively manage their portfolio of projects, programs, and initiatives.… - [What is Project Portfolio Management?](https://getinsync.ca/knowledge-base/program-and-portfolio-management-ppm/): Project portfolio management is the process of managing a portfolio of projects to achieve specific business objectives. It involves the selection,… - [What is strategy execution management?](https://getinsync.ca/knowledge-base/what-is-strategy-execution-management/): Strategy execution management is the process of aligning an organization’s resources and actions with its long-term goals and objectives. It involves… - [What is Technology Portfolio Management (TPM)?](https://getinsync.ca/knowledge-base/what-is-technology-portfolio-management-tpm/): Technology portfolio management is the process of managing an organization’s portfolio of technology assets, including software, hardware, and other… - [What is the BRM value plan?](https://getinsync.ca/knowledge-base/what-is-the-brm-value-plan/): A business relationship manager (BRM) is a role within an organization that is responsible for managing and improving relationships with key… - [What’s the difference between a Configuration Management Database (CMdB) and an IT Service Repository?](https://getinsync.ca/knowledge-base/cmdb-vs-it-service-repository/): A configuration management database (CMDB) is a central repository of information about an organization’s IT infrastructure, including hardware,… - [What’s the difference between software and a business application?](https://getinsync.ca/knowledge-base/whats-the-difference-between-software-and-a-business-application/): Technology software refers to computer programs and related data that are used to operate and control the hardware and systems that make up an… - [What’s the purpose of business intelligence and reporting?](https://getinsync.ca/knowledge-base/whats-the-purpose-of-business-intelligence-and-reporting/): The purpose of business intelligence (BI) and reporting is to provide organizations with the information and insights they need to make informed… - [Why does my organization need an IT Roadmap?](https://getinsync.ca/knowledge-base/why-does-my-organization-need-an-it-roadmap/): An IT roadmap is a strategic plan that outlines the technology goals of an organization and the steps required to achieve those goals. It helps…